Benefits of IT outsourcing
IT outsourcing (IT outsourcing) is the transfer of functions for administering a company's computer infrastructure. This includes the maintenance of SCS (structured cabling systems), the maintenance of computer equipment and peripherals, upgrades, software configuration. It includes both remote administration and departure of the incoming system administrator.
The widespread introduction of modern technologies into the business has led to the need to create IT departments in companies with a developed computer infrastructure, which in turn has led to an increase in the cost of maintaining them. To a greater degree financial difficulties fell on the shoulders of a small business. As a result, experience has shown that small and medium-sized companies have become very profitable to use the services of IT-outsourcing, and not to hire administrators and IT engineers.
What does IT service include
IT outsourcing is very flexible, it can have a different set of services provided by it:
The outsourcing company assumes not only the maintenance of computers - it solves absolutely all the tasks of the IT infrastructure.
The outsourcing company can solve only a part of IT tasks previously agreed with the Customer.
Benefits of IT outsourcing
To better understand how necessary this service is and how it makes life easier, let us list its main advantages in comparison with the content of the IT department.
The contract is drawn up for a long term with a clearly agreed amount, which allows you to plan the company's budget.
Payment is made on the basis of acts of work performed.
There is no need to spend the company's funds on taxes from employees' salaries, there are no additional costs for vacations, sick leave, etc.
There are no costs for the organization of workplaces for employees, additional costs for rent.
Favorable conditions for the purchase of office equipment and software.
Fast problem solving by qualified specialists who ensure almost uninterrupted office work even in critical cases.
Full control over consumables and their prompt delivery at the best prices.
Thanks to an experienced team and well-developed actions, quickness of actions is achieved.
Automated system for accepting applications provides the shortest possible reaction time.
Human Resources does not need to conduct staff selection campaigns that take a lot of time.
No need to spend time monitoring and organizing the work of the department.
There is no loss of time in case of illness or leave of employees.
No problems with the dismissal of key employees of the department and the need for retention, search for new and training.
Reducing the time to find the right solution in difficult, unusual situations due to the presence and use of the Help Desk.
Automatic accounting of work and the construction of reports for certain periods of time.
Providing an outsourcing IT with a clear plan for the development of infrastructure and methods of interaction.
What does IT outsourcing include?
By signing a contract with an IT outsourcer, you get:
Professional IT audit
Maintenance of computers and office equipment at a high level with minimal time for their repair and modernization.
Installation and configuration of software, assistance in purchasing it.
Uninterrupted operation of server hardware
Network maintenance and data exchange between employees, departments, offices.
Secure data storage and backup.
Reliable anti-virus protection of personal computers.
Prevention and protection against unauthorized access to information.
Professional IT consulting and training in the field of information technology.
Providing reports, infrastructure schemes, plans and schedule of maintenance work.
The developed system of work with user requests.
Professional IT outsourcing is the reliability and stable operation of the computer equipment of your company. Any problems are fixed as soon as possible. To do this, you make one call or submit an application by mail, and experienced IT engineers solve the problem remotely, or organize a trip to your office.